Terms and Conditions - Special Order

Special Ordered Items

Items that are considered special orders if they are not normally stocked items. For example, if an item needs to be ordered from Japan, or an item is made to order.

Please contact us if you would like to inquire about making a special order.
Special orders may require a deposit. Deposits are NON-REFUNDABLE once processed.
No returns, cancellations, or refunds allowed on special orders. NO EXCEPTIONS.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@lmtlsauto.com.

Impressive

Service has been amazing very responsive and helpful with any questions. Best prices you will find!

Quick shipping & order accuracy

Had an order for RAYS shirts and hoodies of all different sizes. Everything arrived quickly and order was fulfilled accurately.

Ce28n plus

Purchased a wheel here, customer service is great, shipping is fast! Would come back again for future purchases.

Best place to buy and my go to site for parts! Hands down!

Absolutely fantastic customer service, great communication, always keeping the customer as the focal point. The owner, Luigi, always takes the time to answer questions or make sure I was please with the order.

Planning my next round of purchases this month and can’t wait to do business with him again!

Best place to buy aftermarket parts

Customer service is always top notch. The owner Luigi is always extremely helpful, knowledgeable on all products, and always answers any questions you may have! The shipping is always fast and never flawed. I will always go through LMTLS for all my cars needs!

Great Customer Service!

I keep coming back to LMTLS auto because the owner Luigi seems to really care about his customers. I initially bought a set of TEs and I was in a bit of a time crunch so I sent him an email expressing how quickly I needed these wheels and he went out same day and Shipped them immediately! Other places I buy from I usually don't even get a response for a day or so but I feel really appreciated as a customer here at LMTLS. I came back to buy an exhaust and I thought I'd leave a review.

Fantastic experience

Fantastic customer service, communication is top-notch. Shipping is always quick, and the staff are accommodating and helpful. Would absolutely recommend to anyone looking for quality parts!